Thanks for reaching out. Can you please provide a bit more details on what you are experiencing? Is this happening with specific apps or just Samsung apps? Also, can you confirm on the current Software version you are currently running?
Have you attempted to boot your S25 Ultra in Safe Mode? This mode disables all third-party apps from running in the background. By doing this step is completely safe and will not delete any data from your phone.
Safe Mode on a Samsung S25 Ultra:
1. Press and hold the Power and Volume Down buttons until the power menu appears.
2. Then press and hold the "Power off" icon, and finally tap the "Safe mode" prompt to confirm, which will restart your phone with only essential apps running.
Indicated by "Safe mode" in the bottom-left corner. To exit, simply restart the device normally, and it will return to standard operation.
When to Use Safe Mode:
Troubleshooting App Issues:
If your phone is freezing, crashing, or running slowly, Safe Mode temporarily disables third-party apps, helping you identify if a downloaded app is the cause.
Diagnosing Problems:
It's a diagnostic tool to run only essential system apps, allowing you to see if the problem lies with the core software or an external app.
