Galaxy S25 Ultra Not Working

[GetCodedd]

My Galaxy S25 Ultra as you See the pic? Half the screen's gone, it's frozen, and the phone's locked up. I can't unlock it, restart it, or even shut it down.

[Robin621k]

Have you tried pressing the power and volume down at the same time?

[GetCodedd]

Yep, it's asking to put the password but I can't move the screen down to put the password

[meself]

Clear cache work or this another matter my thought here

[GaryB82 · Accepted solution]

@GetCodedd   You would need to force restart the device 

Hold down the power and Volume Down until the phone shuts down and then restart the device. If the device is unresponsive, you may need to hold the Side key for approximately 30 seconds until the power cycles.

If this doesn't work you would need to contact a certified repair center to have it checked. 

https://www.samsung.com/us/support/service/locations/

[GetCodedd]

Thanks a lot Man. It worked.

[GetCodedd]

Any idea why that happened?

[GaryB82]

Sometimes its rare the screen and phone will glitch and a force restart is required to resolve it 

[GetCodedd]

Got it

[GaryB82]

Sorry for the delay for some reason my notifications all stopped and didn't see your reply