JUMP TO SOLUTION Solved

Original topic:

Contacts with email addresses not showing up for the To address when creating email

(Topic created: 05-19-2025 12:26 PM)
1311 Views
Mtiede
Nebula
Options
Galaxy S25

I started out in Windows Phones.  I used all Microsoft services.  Email was Outlook using Microsoft Exchange ActiveSync.

Then I got a Samsung S10. Got everything set up and used Outlook on the phone.  I did a Smart Switch to my new S25 Ultra.  Had some confusing parts there, but it looked like everything was up and working. I had some stuff that Outlook mail was doing that I didn't like and decided to throw in the towel with that. Switched my Calendar to be Google Calendar. Switched to using Samsung Email app.  I synced up the Contacts with Exchange. Seemed like things were working ok. 

Then today, I went to send an email to someone in the contacts.  But it wouldn't let me.  My contact's first name was Bob, but when I typed it in, it said "No matches found".  Bob is in my contacts on my phone.  Bob is in my Exchange contacts.  They are synced.

If I click on the "people" icon, and search there, Bob is not in there.  If I go into the Email Settings, I have 4 accounts there.  They all say they are synced.

What would cause Samsung email to not find my contact? 

1 Solution


Accepted Solutions
Solution
Mtiede
Nebula
Options
Galaxy S25

OOOooooh.  I went in the Contacts and there is no email address for him.  Just a website.  And I kept thinking the website was the address.

I think that is the solution.  I just need to put the address in to the Contacts for Bob.

Nevermind.  Sorry.

View solution in context

1 Reply
Solution
Mtiede
Nebula
Options
Galaxy S25

OOOooooh.  I went in the Contacts and there is no email address for him.  Just a website.  And I kept thinking the website was the address.

I think that is the solution.  I just need to put the address in to the Contacts for Bob.

Nevermind.  Sorry.