Original topic:

Computer doesn't find contents of the phone

(Topic created: Thursday)
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SweetTasha1
Cosmic Ray
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Galaxy S25

The phone connect OK. I can see it in the Windows Control Panel.  But when I use the Browse Files function in Control Panel, it says there are no files, "Folder is Empty". In the past, I borrowed a cable from a friend and it worked OK. But he no longer has that cable.  From memory, I think that is has a C-USB on one end; the other end is an odd shape (not C).

Thanks for your help,
SweetTasha1

 

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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S25

I have Auto Blocker on and it still works 



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Galaxy S25
Ok. I figured if it prevente transfer of fata via USB, it would also prevent seeing the data. I use wireless transfer.
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S25

I copy my dcim folder weekly and never toggle it off.  I only have to toggle it off if Im installing a APK.



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SweetTasha1
Cosmic Ray
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Galaxy S25

I've replied to a couple of responses that I'm running on a PC , not on a phone. Now it's saying "correct the highlighted errors and try again."

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Galaxy S25
You may be trying to access your phone through the PC, but you are still connected via a cable. In which case, you have to allow the file transfer theough the cable from the pulldown on the phone. The phone controls the protocol.

First, what is it you are trying to do - see files or transfer files?
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Tom6068
Honored Contributor
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Galaxy S25

What @GaryB82 is trying to convey is that the settings to make that folder content appear needs to be changed on the phone itself, else it will not be seen on the PC view at all, this cannot be done from the PC. When the phone is connected to the PC and while using the phone, it should show a status bar icon on the left side as a notification. Open that, click on its settings and change it to file transfer.

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