Original topic:

Alarm app doesn't open when alarm goes off

(Topic created: 2 hours ago)
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jdcinama
Astronaut
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Galaxy S25

I'm on the S25+, if that makes any difference, but didn't see that option for 'Location'.

I've always used android, but am new to Samsung. I used Motorola for years. I've also used the Alarm XTreme app instead of the system app because I liked it better. 

When my alarm goes off now, the app doesn't open for me to snooze or dismiss it. Half asleep, fumbling with the phone, my CPAP, and eye mask, I tried to at least turn it down. I was accidentally hitting the power button instead of volume down, and called 911.

It always worked perfectly on Motorola. What's going on??? Thanks. 

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4 Replies
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S25

@jdcinama You would need to reach out to the developers of that app to see if they have any suggestions. It may not be fully compatible with UI7. 

Tom6068
Supernova
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Galaxy S25
Yep, looked it up on Google Play and this is last time it was updated. 1741282191354.jpg
usermzeJaY3BsM
Neutron Star
Options
Galaxy S25

The default alarm program for the device will pop-up two options when an alarm goes off.  The first is a big circle in the middle of the screen that needs to be touched and dragged in any direction to turn off the alarm, the second is an oval at the bottom that just needs to be tapped for snooze.  Mind you for the snooze to be present, the alarm needs to be pre-configured with the snooze timing and number of times, and has to have not exceeded the number of times set.

I understand how this can be difficult without being able to see it clearly, but i just tap the bottom of the screen multiple times and it usually triggers the snooze.

jdcinama
Astronaut
Options
Galaxy S25

That's why I went with a different app in the first place - lack of user-friendliness on the built-in app. 

Went from a tricycle to a Ferrari, and haven't figured it all out yet. 

Appreciate your time.

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