Yahoo Search Engine black screen issue

[userRhqs5imH4h]

Somehow when I open up my search Engine yahoo the screen is black except for the upper left corner is a small "ok". Any idea what is going on and how to get yahoo back? Any help would be appreciated.

[Members_taKvTWU]

mine is doing that also.

[userRhqs5imH4h]

I did a restart and looked at settings and can't figure it out?

[Members_taKvTWU]

I opened the chrome tab and it will let me go to yahoo.com. So it's limited to their internet explorer tab.

[LongHiker]

@Members_taKvTWU "internet explorer" ?? Microsoft Internet Explorer has been discontinued for quite a while. Do you mean the Samsung Internet app? If you do, have you checked the Samsung Internet app settings to see if you have an ad blocker enabled? 

[Members_taKvTWU]

I checked and saw "AdBlock for Samsung Internet" with "Not Working" in red beneath it. I turned it off and checked. Still will not load yahoo.com. I turned it back on. There are no other ad blockers on. It shows a list of other ad blockers I can download if I choose. I haven't had any issues with just using the one that came with the phone so I haven't downloaded them.

I'll point out that i can go to any websites by typing in the address in the address bar. But it will not let me go to "yahoo.com". The page is blank with a small "OK" in the top left corner.

[LongHiker]

@userRhqs5imH4h Have you tried deleting cookies and all browsing data in Samsung Internet? It could be a corrupted cookie causing the problem. 

[Members_taKvTWU]

I just did. Nothing has changed. I'll just have to use the chrome tab. I'm sure others are having the issue and Samsung will get it fixed.

[Members_taKvTWU]

I tried restarting a couple of times also. It's weird because if I open the explorer tab, I can go to any website. I went to mail.yahoo.com and had to log in to my email. It's specific to "yahoo.com". 

[userRhqs5imH4h]

I am using Samsung just went to Chrome still not working? Did you restart by chance?