Original topic:

Visual voicemail on an unlocked phone

(Topic created: 4 hours ago)
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GloriaVermillion
Asteroid
Options
Galaxy S24
I have an unlocked dual-sim S24U, and it didn't come with a voicemail app. Is there any way to get the system voicemail app installed, or am I out of luck?
Edit: yeah I'm out of luck, thanks Verizon
17 Replies
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S24

You can try downloading the APK it too see if it will load it 

https://www.apkmirror.com/apk/samsung-electronics-co-ltd/visual-voicemail/visual-voicemail-18-1-01-2...



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GloriaVermillion
Asteroid
Options
Galaxy S24
When I try opening it, this shows up1740588635619.jpg
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GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S24

I would suggest talking to your carrier since Voicemail is a carrier feature 



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GloriaVermillion
Asteroid
Options
Galaxy S24
I will, thank you kindly for your help
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realaud
Honored Contributor
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Galaxy S24

Who is your carrier?  Many of them have their own VVM app.  Some may work with any carrier.  You can pick one from the Play store and try it.  If you have a budget carrier, depending on which carrier they piggyback off of, you may be able to use the carrier specific app for the major carrier.  VVM, theoretically, should work with any carrier.  You only need to know your voicemailbox number and pin.

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GloriaVermillion
Asteroid
Options
Galaxy S24
Verizon
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GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S24

You can try this since Verizon doesn't offer a VMM app for unlocked 

Go to Settings>Apps>Voicemail>Storage>

Clear Data and also Clear Cache

This resets the app to factory setting.

Open Voicemail App.

You will be invited to setup (Basic) Visual Voicemail. 



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GloriaVermillion
Asteroid
Options
Galaxy S24
Unfortunately that didn't work, gave me the same "not supported" error
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GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S24

Whats the complete model number 

Settings 

About Phone 

Model Name SM-___________



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