Original topic:

Failed January Update

(Topic created: 7 hours ago)
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userq3DRoBDJRw
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Galaxy S23

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
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339 Replies
KelleenaG
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Galaxy S23
Ok, thank you because this has been driving me crazy
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Youngzoe
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Galaxy S23
You're not the only onešŸ¤¦šŸ¾1737602213847.jpg
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KelleenaG
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Galaxy S23
Those who are having this issue. Is your phone battery draining fast because the update keeps trying to download? Because I had my phone at 92% and less than 30 minutes, it drained down to 66%
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Run415
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Galaxy S23
I have tried and tried to download the new Android 15 update that just posted yesterday. It downloads to different lengths, then I get a Failed notice. Anywhere from 14%-63%. What can I do to get this to the finish line? 
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cassiehong91
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Galaxy S23
Yea I'm having the same issue.
Starspace125
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Galaxy S23
You need to install it manually
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cassiehong91
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Galaxy S23
Tried that and nothing
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Starspace125
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Galaxy S23
Worked fine for me and the other people who said they e tried it. Your the first one so far! Manual should always work. What issue is it having?
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cassiehong91
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Galaxy S23
Error code and only loads to a certain percentage.
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Starspace125
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Galaxy S23
And your talking about the download in Smart switch for PC is failing? Not just the OTA update?
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