Original topic:

Trying to remove my registered Samsung devices from Samsung apps

(Topic created: 2 weeks ago)
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userNo1B1ziuoO
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Galaxy S24

I've tried removing my devices from the Members app, Samsung shop, my device,etc, and they just keep popping back up

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userNo1B1ziuoO
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Galaxy S24
If I logged in via website. It also shows devices I haven't had in years. The Samsung Edge S6. I've been trying to remove that for almost a month
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realaud
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Galaxy S24

As I said, there seems to be a sync issue between the account on the phone and the account on the website.  I don't know why and I don't know why they don't fix it.  You should be able to remove devices you no longer have from the website.  That was the only way I could remove my old devices.

 

Have you checked the Google Find hub to see if all your devices are locatable?  If they are, I would not be to concerned about the failure to register notification you are getting.  If your phone works, if it's showing in your account, it's all fine.  It's an annoyance that you can't use Samsung Find, but as long as it can be located in Google, that's the whole point, isn't it?  To be able to locate your devices.

 

Do try to open find again, and after you get that message, put in an error report and upload your logs.


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userNo1B1ziuoO
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Yes it's still popping up, and I agree. As long as Google's find hub is working correctly I'm not going to make a big deal out of it. It's just really annoying
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userNo1B1ziuoO
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Galaxy S24
After I received the update that started happening. I appreciate you bro. Thank you very much
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realaud
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Galaxy S24
You should put in an error report so they know how widespread of an issue it is.

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userNo1B1ziuoO
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I've made several. After the update my phone wouldn't last most of the day as it normally would and the Samsung find app started as well
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userNo1B1ziuoO
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Galaxy S24
You used your computer via website and removed them?
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userNo1B1ziuoO
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Galaxy S24
When I try to open the Samsung find app. A pop-up occurred and said that my phone was in finished registering but on the site all my devices are registered
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userNo1B1ziuoO
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That's the thing. The find hub app works better than Samsung find. I just prefer to use Samsung find and it shouldn't be that difficult but I can't stop that pop up until I figure out which phone is causing it
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