S24 ultra liquid contact

[kaptanedi]

During the video recording, the video suddenly started to blur. I checked the camera. I saw a larger fog covering the lens than in the real one. After 10 minutes, the blurry area became smaller and disappeared. Will this device die in the future? Will water damage the phone's motherboard?

[GaryB82 · Accepted solution]

You need to have your phone serviced to try and get the moisture removed from inside of the Phone since the water will destroy the motherboard and other items inside of the phone 

https://www.samsung.com/us/support/service/locations/

[kaptanedi]

Yetkili bir Samsung hizmetine gittim ve cihazı gösterdim. Ayrıca kaydettiğim videoyu gösterdim. Ve resimleri gösterdim. Video ilk başta açıktı. Sonra bulanıklaşır. Teknik servis, cihazı tamir veya temizlik için açmanın gereksiz olduğunu ve sisin 10 dakika gibi kısa sürede geçmesinden dolayı önemli olmadığını söyledi. O, bir şey yapmaya gerek olmadığını söyledi. Hoparlör girişinden nem alabileceğini söyledi.Sıvı ile temas olsaydı, bu lekenin daha uzun süreceğini söyledi. Beni endişelendiren tek şey, cihazın garanti sonunda bu nedenle öleceğidir.

[kaptanedi]

I went to an authorized Samsung service and showed the device. I also showed the video I recorded. And I showed the pictures. The video is clear at first. Then it becomes blurry. The technical service said that it is unnecessary to open the device for repair or cleaning and that it does not matter since the fog passes in a short time like 10 minutes. He said there is no need to do anything. He said that it could get moisture from the speaker inlet. He said that if there had been contact with liquid, this stain would have lasted longer. The only thing that worries me is that the device will die for this reason at the end of the warranty.

[GaryB82]

I’ve never heard of a water resistant phone able to get moisture inside it from the speakers ports they are sealed to prevent water getting inside it.  And sorry to say but if water has gotten inside the phone the warranty doesn’t cover water damage so I would recommend getting insurance with your carrier to be safe.

[OnePlusAim]

Depending on the age of the phone you could have had some compromise around the lenses themselves in that case the heat from the camera and everything else probably evaporated it so it's unlikely that this time you will have a problem but more than likely unless you've dropped the phone in some way shape or form or cause damage to it it's not going to be at the glass it's more than likely going to either do with the camera bump or the lens itself was it the entire camera array or was it just that top camera

[kaptanedi]

In the picture, the first camera from the top has more water density, right in the middle. And the second camera from the top is more like steam, the au density is low. The third, bottom camera, has nothing. I couldn't upload the video in my gallery because it was too long. When the video first starts, there is a clear image. Maybe after 15 minutes of shooting, the image becomes blurry. At that moment, I realized something was wrong and looked at the camera. This evaporation definitely occurred when the camera warmed up. There was no condensation on the front camera.

[OnePlusAim]

Is that an old picture or are you still dealing with this problem?

[kaptanedi]

The pictures on the football pitch are screenshots taken from the video. The first picture was taken from the very beginning of the video. The second screenshot was taken from the later part of the video. There is no steaming at the moment. The pictures are as they should be. But may or may not there be other problems with the device in the future. I am trying to understand.

[OnePlusAim]

No that's a great question if it's already evaporated and there's no damage to the phone it doesn't just hang out so there's a high possibility that the moisture is gone but it is important to figure out how the moisture got there in the first place it looks like it might be a failure in the rings for the cameras not the back itself unless it's taken physical damage. But as long as it doesn't get wet again everything has already dried up The only potential problem that you'll be looking at is now the water damage indicators and the phone will definitely have changed pink and most of your warranty is going to be void