Original topic:

Verizon Failed January Update

(Topic created: 13 hours ago)
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userq3DRoBDJRw
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Galaxy S23

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
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128 Replies
yemlow
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Galaxy S23
So I'm cooked
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Tobbit
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Yes!

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Teylor
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Is anyone else having a problem updating there phone? mines keep saying error

Which never happened before with previous updates .
FlyinJ
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Galaxy S23
Yep. I got a security update yesterday morning for my Verizon locked S23 Ultra. When I tried to download it, it was painfully slow and ultimately failed and gave me an ‘Error Code: 412’. I’ve tried it several more times with the same result. As best as I can tell, it's an issue with Verizon on some S series phones. Lots of people here on Members are having the same problem. Are you with Verizon, too?
Teylor
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I do have Verizon! Well dang that sucks 😫 do we have to call Verizon about it or just wait it out
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OceanLuvr
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Galaxy S23
Yes I have S24Ultra and Verizon. Same issue but no error code provided.
Donnie2020
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Galaxy S23
Mine is at 8% and it's been over 1 hour since starting the down load
cooldude1
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So today during galaxy unpacked I got a update on my phone and it's taking definitely longer then normal security updates, is this one ui 7 update it's not labeled as it but is it?
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FlyinJ
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I think I’m gonna wait it out for a few days before I take any action. They undoubtedly know about this, it's probably just a matter of time before they withdraw that update and send us one that's not so buggy. At least, that's what I’m hoping for.
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Teylor
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I hope so too! Thanks hun for the info i appreciate it