S24 freezing often, having to restart

[Alskeng]

So I recently noticed that my brand new S24 Ultra would freeze ever so often, to the point that I have to restart it so that my social media apps can play back........

I wonder why is this happening, SAMSUNG??!!! 🤔🤔🤔

[SammyNerd83]

Let me ask you buddy, what storage size do you have? And are you using most or all of your storage? Also how much of your RAM are you using? If you'd like to find this information easily go to settings then go to device care and look for storage and memory memory is your RAM storage is your hard drive

[Alskeng]

I have the 256g and I've only used up 89g so far, RAM usage hits 6g whenever it freezes

[SammyNerd83]

Is that out of 12 Ram ?

[Alskeng]

Yea its the 12g RAM and the only trouble shoot I did was restart
Up to this day my Note 20 ultra has never done this

[SammyNerd83]

What if any troubleshooting have you tried?

[SammyNerd83]

Have you tried booting into safe mode? Maybe one of the apps is causing this.

[Alskeng]

No haven't tried safe mode

[SammyNerd83]

Galaxy S25 Safe Mode

https://g.co/gemini/share/3c5eaf0b4623

Created with Gemini Advanced March 28, 2025 at 08:22 AM Published March 28, 2025 at 08:22 AM

how do you boot a Galaxy s25 into safe mode

It's important to understand that while the general process for entering Safe Mode on Samsung Galaxy devices tends to be consistent, slight variations can occur between different models and software versions. However, based on general Samsung Galaxy procedures, here's a breakdown of how to boot a Galaxy S25 into Safe Mode:

Methods to Enter Safe Mode:

Using the Power Menu: Press and hold the Side button and the Volume down button simultaneously. When the "Power off" prompt appears, touch and hold the "Power off" icon. Tap "Safe mode" when it appears. Your device will then restart in Safe Mode. Booting from a Powered-Off State: Completely power off your Galaxy S25. Power the device back on. When the Samsung logo appears, immediately press and hold the Volume down button. Continue holding the Volume down button until the device finishes 1 booting. "Safe mode" should appear in the lower-left corner of the screen.

[RichardBernardHolden]

They have the s24 not S25