Original topic:

S24 Ultra: Secure folder backup procedure?

(Topic created: 08-07-2024 01:12 PM)
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kmb1
Galaxy
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Galaxy S24

 Hello all. I recently upgraded to an S24 Ultra from an S23 Ultra (which my wife is now using), and after the data transfer, I discovered that all the contents of my secure folder were gone. 

 I didn't realize beforehand that the folder wasn't automatically backed up to the Samsung cloud, and I'm hesitant to put any important data into the folder on my new phone, because I can't find any clear steps regarding how to back up the secure folder. 
 Do I need to back it up to an external ssd or is there a way to back it up to a different cloud service?
 Any help or advice would be greatly appreciated. Thanks in advance.
11 Replies
Mack1503
Asteroid
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Galaxy S24
Yo, let me see if I catch what you are throwing. So since I am using my galaxy S9. The photos that I tried to smart switch to my A54 that didn't make the cut and now are showing just a play symbol. Those are restorable? So the older phone i am using now only restores to this phone. Om just a simpleton when I'd come to this. I do appreciate it
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pratamagung_
Asteroid
Options
Galaxy S24

here i've solution for transfering secure folder to new galaxy phone
https://us.community.samsung.com/t5/Galaxy-S24/How-to-transfer-my-secure-folder-files-to-the-S24-Ult...

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