Original topic:

Pop ads

(Topic created: yesterday)
180 Views
MsWest40
Asteroid
Options
Galaxy S24
I really need help it's annoying I can't really use my phone really good without pop ads showing up on the home screen.

1 Solution


Accepted Solutions
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S24

Sorry youā€™re having an issue with pop up ads those ads are coming from an app that you installed on your device.  You would need to figure out what the app was that you downloaded right before they started and uninstall it to resolve this issue.



If you've found my post to be helpful, Please like my Comments āœ“āœ“āœ“.
If my response resolved your issue, please press the Like and āœ“āœ“āœ“ to Accept as Solution button.


View solution in context

6 Replies
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S24

Sorry youā€™re having an issue with pop up ads those ads are coming from an app that you installed on your device.  You would need to figure out what the app was that you downloaded right before they started and uninstall it to resolve this issue.



If you've found my post to be helpful, Please like my Comments āœ“āœ“āœ“.
If my response resolved your issue, please press the Like and āœ“āœ“āœ“ to Accept as Solution button.


MsWest40
Asteroid
Options
Galaxy S24
I believe it came from all those games my daughter installed but I un-installed them.
0 Likes
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S24

They would have to be another one installed if they are still popping up I would keep uninstalling apps that was installed around the time they started showing up.  And if that still doesnā€™t work I would preform a factory reset and start fresh and only install apps I us



If you've found my post to be helpful, Please like my Comments āœ“āœ“āœ“.
If my response resolved your issue, please press the Like and āœ“āœ“āœ“ to Accept as Solution button.


0 Likes
idont85
Cosmic Ray
Options
Galaxy S24
Do you use Verizon. I believe there is a Verizon app that loves to give you sponsored content šŸ˜Š.
0 Likes
MsWest40
Asteroid
Options
Galaxy S24
I have tmobile
0 Likes
realaud
Honored Contributor
Options
Galaxy S24

If you install Good Lock/Nice catch module you should be able to determine which app(s) is triggering the ads.  Also, installing an anti-malware program should help root them out.