JUMP TO SOLUTION Solved

Original topic:

Periodically my S24 Ultra is asking me to put unlocking code instead of fingerprint. Was it rebooted?

(Topic created: 05-07-2025 07:49 AM)
1617 Views
user8fiYs7DlAQ
Asteroid
Options
Galaxy S24

Hi!

Periodically my S24 Ultra is asking me to put unlocking code instead of fingerprint. Was it rebooted?

How to find if it was restarted? I didn't schedule phone restart.

Or it is predefined security validation?

 

Thank you!

1 Solution


Accepted Solutions
Solution
user8fiYs7DlAQ
Asteroid
Options
Galaxy S24

Where can I find when phone restarted and why?

View solution in context

0 Likes
4 Replies
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S24

@user8fiYs7DlAQ It is a predefined security measure. It is required every 72 hours. 

user8fiYs7DlAQ
Asteroid
Options
Galaxy S24

Is it possible to disable it? Very annoying...

 

LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S24

@user8fiYs7DlAQ No. It is designed as part of device security. 

0 Likes
Solution
user8fiYs7DlAQ
Asteroid
Options
Galaxy S24

Where can I find when phone restarted and why?

0 Likes