No sound for calls bluetooth headphones

[MzLadyX]

Samsung Galaxy S24 Ultra

No sound when I get a phone call while using bluetooth headphones. I can hear everything else. Music, videos, ect. But no sound when a call comes in. Any ideas of what the problem is. I have no problem on all the other cheaper bluetooth headphones I use. Only this pair. Yes, they do have call capability. When connect to my S24 Ultra it says its connected for music and calls. Is there something simple I am just not getting??

Headphones:

Soundcore Life Tune Noise-Cancelling Wireless Over-Ear Bluetooth Headphones A3029

[meself]

Try the two adjustments for system sounds and ring at top slide both about midway and test it out see if that helps

[MzLadyX]

Ok. Let me try.

[MzLadyX]

I dont know how that made a difference but it worked!!!! 😁😁 Thank you so much!

[meself]

Glad to help you can fine tune the volume to what you like but you know where to adjust now

[MzLadyX]

What is each collumn for??

[meself]

Thats the volume level for phone different features but volume

[MzLadyX]

Im just wondering which collumn made the difference. Man I so glad you found my post. Thank you!!

[meself]

The system and ringtone made the difference on right first one and 3rd one over i think in photo

[MzLadyX]

Ok. I think I get it. Atleast these headphones are working now. Big big thank you!!! ❤

[meself]

Little tweaks we make that help