Original topic:

My s24 ultra reset all my screens.

(Topic created: 06-08-2025 02:46 AM)
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userJB4Y701j52
Constellation
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Galaxy S24
My s24 ultra reset all of a sudden on its own. 
All my screens showing my apps are gone. 
Why would samsung reset my phone, I didn't request it. And how do I get it back as it was.
All the apps that I selected are there, but no screens (I had a out 5 or 6 screens).
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realaud
Honored Contributor
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Galaxy S24

Samsung did not reset your phone.  If you mean that you had the new Android update, your phone will look very different than it did before, and you will probably have to reconfigure your screens. To see if you can get your configuration back, restore your backup. Go to settings/accounts and backup. Tap restore data, select your backup and wait for the restore to complete. The restoration will only apply to apps and settings, not roll back the update. If you did not get the update and your phone actually did reset, the same instructions apply. Your phone should have been backing up automatically.

 

 


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