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โ12-19-2025
07:00 AM
(Last edited
โ12-22-2025
10:32 AM
by
SamsungJoJo
) in
No clue what happened, and this is the first time I've heard/seen this issue. I was scrolling on Threads on my S24U Ultra, then suddenly my phone went black and went through boot screens. However, the uptime in my Settings app didn't reset. Has anyone else had this happen?
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โ12-22-2025 10:48 AM in
Galaxy S24Hello @Anthixious,
I can understand this can be a concerning matter.
Just to confirm, are you scrolling on the Threads app when this happened?
Does it happen every single time or just intermittently?
Have you tried clearing the cache from that specific app?
Navigate to Settings > Apps > select the app > tap Storage >Clear cache
This removes temporary files without deleting personal data, and help fix issues or free up space.
Also, make sure your phone and apps are up-to-date to the latest software version.
Please let me know if you need any further assistance.
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โ12-22-2025 10:59 AM in
Galaxy S24- Mark as New
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2 weeks ago in
Galaxy S24If the issue persists, a critical program within the os may have corrupted data. A safe boot and partition wipe may be necessary.
As a first step i would use Thermal Gaurdian from the Good Gaurdians application mentioned earlier. This will show you if your device is getting too hot, and the load on your cpu as well.
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a week ago in
Galaxy S24