Original topic:

Locked on notifications

(Topic created: 09-29-2025 11:56 AM)
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NoteLover
Cosmic Ray
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Galaxy S24
Sometimes I'll view my notifications before I open my phone fully. After the update I get locked on the notification screen if I do that. Once I bring down the notifications I can no longer bring them up to open my phone. I have to turn the screen off then turn it back to be able to unlock my phone to get into it.

I use to just bring down my notifs then swipe up and get right into my phone but now i swipe down and it locks it that way 😕 

It is pretty frustrating. Is there anything I can do to fix this?

Thanks for any help! 
10 Replies
Jules411
Comet
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Galaxy S24
Have you wiped the cache partition?

If not follow these guidelines after an update.
https://us.community.samsung.com/t5/Tips-Tricks/Best-Practices-After-an-Update/ba-p/3200871?src=Shar...
bubblebunz
Cosmic Ray
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Galaxy S24
I have also wiped the cash partition I have turned off ram plus everything it will not fix this when I type in my passcode on my lock screen it freezes literally it's terrible the one u I updates for 2 years have literally ruined this phone it was great before they **bleep** it up and they will not help Samsung owners if you report issues and support they literally just tell you you reported it wrong every single time
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NoteLover
Cosmic Ray
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Galaxy S24
Hi, yes, I have done this. I literally did it hoping it would fix this and a couple issues i'm having after the update and none of them were fixed with the cache clearing, unfortunately. 😕

Thank you for taking the time out to help. I appreciate it!
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Jules411
Comet
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Galaxy S24
I did a little research on your issue . I'm not sure this will work.

Check Secure Lock settings

1. Settings → Lock screen → Secure lock settings (enter PIN).


2. Turn off “Lock instantly with Side Key” (this is on by default now).


3. Make sure “Auto lock when screen turns off” isn’t set to “immediately” (try 5 or 15 seconds).
NoteLover
Cosmic Ray
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Galaxy S24
That didn't work either. It was still sec to 5 seconds, like I had it before and I tried the Side key on and off and none worked either. I guess I'm relieved this isn't a new feature they added, given I hear no other complaints but also boggled and frustrated about it.
Thank you for continuing to try and help. It is greatly appreciated!
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Jules411
Comet
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Galaxy S24
Try this, no guarantees.
Adjust lock-screen notifications

1. Settings → Lock screen → Notifications.


2. Switch from “Detailed” to “Icon only” or “Brief” style.


3. Also disable “Hide content” temporarily.



On the S24 this reduces the “shade-overlay” that traps you.

This issue could be an update bug. Let me know.
Jules411
Comet
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Galaxy S24
If that doesn't work try this which I came across.

Update again

Go to Settings → Software update → Download and install. Samsung is pushing a small September/October patch for S24s that changes this behaviour back to normal in some regions.

If these don't work maybe someone else can solve it.

Good luck. I hope your issue gets resolved. 😊
NoteLover
Cosmic Ray
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Galaxy S24
Still, nothing.
I guess I'll have to wait and see and hope there is a fix in an update.
I thank you very, very much for taking your time to try and help me! ☺️
Options
Galaxy S24
It could possible be some apps that could cause this as well. That sounds like something it could be.
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