Original topic:

January security patch available today!

(Topic created: 01-23-2025 11:46 AM)
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Galaxy S24

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Screenshot of Galaxy S24 last update screen


61 Replies
bcarn28
Constellation
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Galaxy S24
Latest update automatically sends all incoming calls to voicemail. How do I fix it. Tried all the suggested things to no avail.
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FarmerTed
Asteroid
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Galaxy S24

Are you sure it's just sending your calls to voicemail, or is it actually worse than that?  People are reporting that the update causes their phone to go Network Locked and disconnect from the network.

Going to voicemail would be a symptom of that.

See: https://us.community.samsung.com/t5/Galaxy-S25/Jan-2026-security-update-locking-the-SIM-card/td-p/34...

 

Omarmqassem
Cosmic Ray
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Galaxy S24

The phone is suddenly not accepting my SIM card. The phone is T-Mobile locked, and I have a T-Mobile SIM card. The phone seller showed me that the phone is compatible with T-Mobile network, so it should work. They also told me many other customers had the same problem with the latest security update. Does anyone else have the same issue with this update?

LongHiker
Galactic Samsung Care Ambassador
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Galaxy S24

@Omarmqassem When did you get the phone? Did it ever work with your T-Mobile  SIM card? 

Omarmqassem
Cosmic Ray
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Galaxy S24
Hi, I bought it back in September. And yes, I have used it all since then, and it was perfect.
Members_O890OOU
Constellation
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Galaxy S24

I also got mine in September was working fine until just tonight in this update that went in automatically

Omarmqassem
Cosmic Ray
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Galaxy S24
Send feedback to the research team through this app. We have to raise this issue.
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Darci78
Asteroid
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Galaxy S24
Hello, you're not alone...my newest phone was stolen and I had to go back to my older Note 20 Ultra, and it always worked great until the latest update and now it won't read regular physical SIM cards but it also won't find, accept, recognize, or download my new eSIM. I have tried everything but a full hard factory reset and I'm trying to resort to that last. I don't know what to do and I can't use TextNow anymore because it's not secure...at all!
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Omarmqassem
Cosmic Ray
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Galaxy S24
Oh boy! I hope they take care of this soon!
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shenshon
Constellation
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Galaxy S24

Galaxy s25 having issues too. Bought unlocked from swappa in November, working fine on Verizon networks until today.