Original topic:

Indian 5G carrier services is not working in unlocked S24 Ultra bought in U.S

(Topic created: 2 weeks ago)
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gauravyemula
Asteroid
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Galaxy S24

I am a citizen of India but I stay in the United States for my education. Few months ago I have bought Samsung S24 Ultra unlocked version in the U.S for my dad who is in India. He uses two carrier providers, but none of those shows 5G. I have seen that all the network bands that the phone supports and it supports all the 5G bands in India. I was shocked on fact that the flagship device is not supporting 5G in other countries. I have heard the same case with my friend who uses Galaxy S24+.

Can anyone help me how to fix this issue if thereā€™s any solution?

I didnā€™t face this issue with iPhones. I used a 13 pro max unlocked and bought in U.S but used Indian Sim. 

10 Replies
karich
Constellation
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Galaxy S24

The reason is that even in "unlocked" Samsung phones, many of the 5G bands are still restricted. I experienced issues with getting 5G on a Samsung phone while using Jio, so I switched to a US iPhone again and could access a 5G network with speeds exceeding 300 Mbps. While the Samsung Ultra can support 4G bands, there are some complicated methods to unlock these 5G bands by installing new firmware. However, this often voids the warranty and could lead to additional issues.

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