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How to recover videos and pictures from secure folder?

(Topic created: yesterday)
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callos
Asteroid
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Galaxy S24

How to recover videos and pictures from secure folder?

 
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S24

All you need to do is open the gallery inside of the secure folder select the pictures and videos and select remove from secure folder 



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callos
Asteroid
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Galaxy S24
It's empty I change to this new phone and that's what's missing
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Solution
GaryB82
Galactic Samsung Care Ambassador
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Galaxy S24

Your secure folder doesn’t transfer over you would need to get your old phone copy everything out of the secure folder and then transfer what was in the secure folder to the new phone 



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callos
Asteroid
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Galaxy S24
Ok thanks so much but my older phone isn't working no more so I lost my stuff so sad 😞
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Dan2023
Honored Contributor
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Galaxy S24
We all should be making backups of our important files, like photos, to another device or, better yet, to cloud storage.
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callos
Asteroid
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Galaxy S24
Yeah that's right but for now I'm losing my stuff
GaryB82
Galactic Samsung Care Ambassador
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Galaxy S24

Every time I’ve did a transfer to a new phone everything in google and Samsung copied over except for the secure folder and I needed to take everything out of the secure folder so I’m afraid it’s most likely losts I’ve been putting everything in google photos and adding them to the locked folder in google photos so I knew everything is safe



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callos
Asteroid
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Galaxy S24
Yeah I didn't know that before I wish people read this soon and do what you did ❤
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S24

Yeah I keep 2 copies of everything and some I have 4 backups I just google/amazon/Verizon and a couple of SSD’s



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