2 numbers hacked my phone about 6 months ago from Nigeria. The XIAOMI # still shows up as an option to Add when I download an app and with my printer. I've had my number changed along with my Internet server, passwords and some hacked apps I have uninstalled. I don't feel comfortable with this number still in my phone. Google Ai didn't have an answer and I don't know how to contact Google or Google Play about this. I don't know if Samsung can help but I would appreciate any help or guidance I can get to help me with this problem.
What do you mean the number is in your phone? An eSIM was placed on it? You can delete an eSIM. You can (and should) factory reset your phone, consenting to delete the mobile network(s) while doing so, and don't restore from a backup - do all setup from scratch. If you have problems deleting the eSIM, your carrier should be able to assist you.
I'm not any bit technical when it comes to an eSIM. My S23 was stolen last November and I didn't have my password for Google or backup in place. I had to start all over again at that point. I hate the thought of having to go through that again. I'll go to my carrier and see if they can delete it first. I'm just afraid if they get my new number they'll be back again anyway. I haven't listed it with any apps - except the ones I spend money with. No social apps. Google Security keeps me informed of people who are doing Searches for me. My old number is all that's been listed, so far. Thank you for the advice.
The only way to make sure any malicious software the hackers left is gone is to reset your phone and start from scratch. Save your personal first to a flash drive and pull the trigger. Deleting an eSIM is not hard, and you can remove your physical Sim before you reset, so you don't accidentally mess that up.
It's inconvenient to reset and start from scratch, but how inconvenient is it to be hacked?. Also, you can get a free Google voice number to list on websites.
