Galaxy S24 Ultra WiFi connected without internet

[userrinZ7G6uyx]

Hi,

I'm getting this error message when my phone is connected to my tp link mesh router Re705x. It is only for the 5ghz network as the 2.4ghz works fine.

Any suggestions on what I should do with this or is it a faulty phone/chipset? My partner's S21 is working without problem so I know it's the phone and not the router/extender combination.

[GaryB82]

You can try resetting the Network on the phone see if that helps 

Phone Settings 

General Management 

Reset

Reset Wifi and bluetooth settings 

If that does't work you would need to have your phone serviced to see what the issue is you can also run network test 

Samsung Members 

Bottom of App tap Support

Phone Diagnostics 

https://www.samsung.com/us/support/service/locations/