GPS location very unstable

[usero03FRi4GjC]

Just got my S24 Ultra and started to use. The GPS is very important to us as we travel and hike very often. Also, we take many photos and geotag them so we can see where we've been. First thing I notice is that my location is jumping around in Google Maps! My location isn't even close to my home, and it looks like I'm in other people's yards and bouncing all over the place. The precise location NEVER locks! This also initially happened with my galaxy S22U, but was eventually fixed.

I used the GPSTest utility to look at the gps data and the satellite acquisition is poor. Most of the L5 satellites are missing and Beidou satellites are far and few between. The gps accuracy and speed are jumping all over the place. My S22U accuracy was fixed at 8.4ft and speed close to zero, since not moving. My S24U accuracy is bouncing all over but typically around 33ft, and my speed can reach 10mph! This is completely frustrating. Anyone else having this issue, or did I get a bad phone? Zoom in down to the outline of your home to see this problem on Google Maps. 

By the way, I tested the the gps location accuracy using the Samsung phone diagnostics and it said "normal". Normal compared to what? Samsung, I hope you're seeing this, and please fix asap. I will be returning this phone if this basic necessity can't be fixed, unfortunately.😞

[heisenberg8063]

And about 1 week ago Google Maps has update too and I hear that helps with GPS problem in Google Maps. Can you check if this helps to you guys?

[Vtemciuc]

It's still garbage.

[heisenberg8063]

Its sad to hear. Did you update Google Maps and Software? Do you have any different issues with phone than GPS? And where are you from?

[SamsungRyder · Accepted solution]

Hello all, thanks for reaching out about this. I can certainly understand how frustrating and inconvenient it is for GPS location to be unstable. There are several reasons why a device's GPS signal may not work properly, such as communication failure with a satellite, having your location disabled, or not using the best location method. Try the steps in this guide: https://www.samsung.com/us/support/troubleshoot/TSG10001558/ 

If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung  or to ship the phone in for service, please reach out to us via one of the following options:

1. Facebook Messenger: http://m.me/samsungsupport

2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513-

3. Private Message: https://bit.ly/3hzZfw8

If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html