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07-12-2025 06:50 PM in
Galaxy S24I purchased my s24 last April and used it 45 days then forgot my lock screen passcode and can't remember the Google account either when I finally decided to factory reset. I was told to go to find my device to unlockit but my phone doesn't show up registered on there ?? Heeeelllllp please!!! I'm in possession of an $800 paper weight.
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07-12-2025 07:07 PM (Last edited 07-12-2025 07:08 PM ) in
Galaxy S24I’m sorry, but factory resetting your phone is the only way to remove the forgotten pin. However, since you mentioned that you don’t remember your Google account information, you can’t reset the device. At this point, there’s nothing you can do until you remember the Google account details.
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07-12-2025 07:12 PM in
Galaxy S24If I use find my device and unlock it there will that work? Can I reset my account info / lock code on my account where the device is registered. Or use the email and password info for my current Samsung account where the device Is registered?
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07-12-2025 07:19 PM in
Galaxy S24You mentioned that your device isn’t showing up in Find My. Therefore, the only option is to perform a reset to remove the PIN. However, if you proceed with a factory reset, you’ll need to have the same Google account and Samsung accounts that were previously signed into the device. At this point, you’ll need to try and remember the information related to the Google account. If you can’t remember the google account login information you will be locked out of the device
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07-12-2025 07:33 PM (Last edited 07-12-2025 08:22 PM ) in
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07-12-2025 09:29 PM in
Galaxy S24-------------------------------------------------------------
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