Original topic:

Ending of free Photo back up?

(Topic created: 07-24-2025 08:28 PM)
1644 Views
m005kennedy
Cosmic Ray
Options
Galaxy S24

You are ending the free photo backup? Why? The photo back up was the main reason I bought the 24+ so my photos would continue to be backed up. I don't see any reason to continue with your expensive contract without that. When my contract is up I'll be looking for other brands and other services. 

0 Likes
5 Replies
meself
Honored Contributor
Options
Galaxy S24
Samsung cloud is ending or what are you using to back up photos
0 Likes
realaud
Honored Contributor
Options
Galaxy S24

Your photos get backed up to Google by default unless you specifically turn it off.  They get synced with OneDrive (if you have it), making Samsung Cloud storage for photos unnecessary.  You also have the very real option of backing up your photos to a computer, flash drive, or other external media on a regular basis.  What kind of contract are you speaking of?  Are you paying for cloud storage?  When they discontinue the service, they will cease to charge you.  If you mean payments for your phone, I think you will find that most other brands only offer Google One backup.  Backups are a personal responsibility and some manufacturers offer the auto backup of photos as a convenience.  It's not a right - it's a courtesy.


-------------------------------------------------------------
Please mark any response that helped you as your solution.
-------------------------------------------------------------
0 Likes
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S24

@m005kennedy Not sure what service you are referring to exactly. Samsung Cloud discontinued photo backup in 2021. 

0 Likes
m005kennedy
Cosmic Ray
Options
Galaxy S24
I guess this is an At&t issue, Samsung.
0 Likes
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S24

@m005kennedy Ah, AT&T is shutting down their photo backup service on Feb 1, 2026. You would need to discuss it with AT&T. 

0 Likes