Original topic:

Conference calls / merge calls

(Topic created: 12-06-2025 06:29 AM)
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usertCLMxDBFHg
Asteroid
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Galaxy S24

My Galaxy S24 on T-Mobile wont merge or initiate conference calls. it will show both calls but just spins then I get an error message can't place call on hold then when I try to swap back to the original call it just hangs up on both calls. I've contacted T-Mobile they walked me through a few steps, clear cache and data which worked for the next immediate call.  This has been going on for some time now and I'm getting pretty frustrated. 

 

 

 

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4 Replies
Mujibar
Honored Contributor
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Galaxy S24
Which dialer (phone app) are you using? If it's the default one that came with the phone (Samsung - green icon), try using Phone by Google and see how that goes.
usertCLMxDBFHg
Asteroid
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Galaxy S24
Yes im using the buildt in dialer app. I wanted to delete it and reinstall it but I can't find it at to play store or on the net even as a side loaded app. I will try the Google app.
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Mujibar
Honored Contributor
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Galaxy S24
It's part of the system. You can't uninstall it and it won't be on the Galaxy Store (definitely wouldn't be on the Play Store).

Try the Google dialer and report back if you still have problems.
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usertCLMxDBFHg
Asteroid
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Galaxy S24
Thank You I have installed it. I have calls to make on Monday. I will report back.