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Original topic:

Can't search in Settings

(Topic created: 3 weeks ago)
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qzrl
Cosmic Ray
Options
Galaxy S24
Hello, so I have been trying to search in Settings, but every time Settings Suggestions just crashes so I can't search. I don't want to perform a factory reset and losing all of my data. Any help is appreciated!

image
Settings Suggestions crashed.


1 Solution


Accepted Solutions
Solution
realaud
Honored Contributor
Options
Galaxy S24

If your issue does not improve with any of the suggestions, your only recourse may be a factory reset, as much as you don't want to do it.  Make a complete backup of your phone using Smart Switch and utilizing either Samsung's temporary cloud storage or a flash drive.  Your daily automatic backups contain everything (apps, settings, messages, photos, music, contacts) except your personally collected/downloaded data - those things you have to back up yourself by some means.  It's always a good idea to perform regular backups of your important stuff.  By making sure you have a complete backup prior to doing a factory reset, you will insure you will lose nothing in restoring your backup.


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10 Replies
Mujibar
Honored Contributor
Options
Galaxy S24
Go into settings > apps. Show system apps; force stop and clear cache for Settings Suggestions.1763675269504.jpg1763675269525.jpg
qzrl
Cosmic Ray
Options
Galaxy S24
I tried that and it did not solve my issue, thanks for the help though!
0 Likes
Mujibar
Honored Contributor
Options
Galaxy S24
Try clearing app data, as well.

You can always try to clear device cache. It won't hurt anything:

1) Turn off your device.

[Your device may need to be connected to a powered USB device (ex: computer) before proceeding to the next step.]

2) Press and hold the Volume Up button and the Side/Power button until you feel a vibration and the Samsung logo appears. Let go of the buttons.

3) You will now be in Android recovery. Use the Volume buttons to highlight "Wipe cache partition."

4) Press the Side/Power button to execute.

5) Use the Volume buttons to highlight "Yes."

6) Press the Side/Power button to execute.

7) "Reboot system now" will already be highlighted. Press the Side/Power button to execute.
qzrl
Cosmic Ray
Options
Galaxy S24
Thank you, but Settings Suggestions still crashes.
0 Likes
Mujibar
Honored Contributor
Options
Galaxy S24
One last suggestion - clear cache & data for System UI
qzrl
Cosmic Ray
Options
Galaxy S24
That didn't work, I might just have to reset the phone. Thank you for trying to help me, though!
Solution
realaud
Honored Contributor
Options
Galaxy S24

If your issue does not improve with any of the suggestions, your only recourse may be a factory reset, as much as you don't want to do it.  Make a complete backup of your phone using Smart Switch and utilizing either Samsung's temporary cloud storage or a flash drive.  Your daily automatic backups contain everything (apps, settings, messages, photos, music, contacts) except your personally collected/downloaded data - those things you have to back up yourself by some means.  It's always a good idea to perform regular backups of your important stuff.  By making sure you have a complete backup prior to doing a factory reset, you will insure you will lose nothing in restoring your backup.


-------------------------------------------------------------
Please mark any response that helped you as your solution.
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qzrl
Cosmic Ray
Options
Galaxy S24
Ok, thank you
0 Likes
WMEL5
Asteroid
Options
Galaxy S24
Focus on your Available storage.
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