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Access denied on two shopping websites

(Topic created: 06-08-2025 09:09 AM)
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DRDL88
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Galaxy S24

I repeatedly cannot get on two shopping sites. Have tried to clear cache, restart phone, and take them off the allowed list which i tried, too. I still cannot access them. Any tips to try?

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Pianodude58
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Galaxy S24
If Avast is blocking a website you want to access, you can try adding it to Avast's exceptions list or disabling Avast's web shields. Alternatively, you can check Avast's Blocked & Allowed apps settings to see if the site is blocked there. If these options don't work, you might need to investigate if Avast's Anti-tracking feature or a VPN is interfering with the website's ability to load. 

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Pianodude58
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Galaxy S24
What sites? Are you using Apps or Browser?
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DRDL88
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I tried with Open Edge, Chrome...I tried their app too (I think). My Avast security comes up and says, you blocked this site. I unblocked it weeks ago. It was on my allowed list. I'm thinking it's my security system. It's Athleta.com
Solution
Pianodude58
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Galaxy S24
If Avast is blocking a website you want to access, you can try adding it to Avast's exceptions list or disabling Avast's web shields. Alternatively, you can check Avast's Blocked & Allowed apps settings to see if the site is blocked there. If these options don't work, you might need to investigate if Avast's Anti-tracking feature or a VPN is interfering with the website's ability to load. 
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DRDL88
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Thank you! I did add it to the exceptions list. I didn't know about web shields. Or the anti tracking or VPN. I'm not very techy! I know basics plus a little more, is how I would describe my abilities! Thank you, I will try your suggestions!
Pianodude58
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Galaxy S24
Great! If you wouldn't mind, please mark the appropriate post as a solution. It can help others with the same problem.
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DRDL88
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Really appreciate your help! 🙂
Anderson78
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Galaxy S24

I am facing a similar issue with one of my e-commerce websites. Some of the pages are being auto-duplicated. What would be the best way to resolve this?
My website is : Balloon Company

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Andrew73
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Will let you know. I know the solution.

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