Original topic:

weird Charging issue

(Topic created: Thursday)
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Bpdfs
Asteroid
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Galaxy S23

Hello all!!

 

so i have the S23 +

 

just started last coupld days or so.. Can charge fine on wall charger no issue at all... in the car via cig Lighter wont charge.. Portable charger wont charge.. have tried 5 different ones.. different cables etc wont charge but only in the wall..

 

If the phone is powered off it will charge though with the portable or in the car... soon as it comes on, the charge emblem is there and goes away.. 

 

This is bizarre any ideas??

reboot. powered off, cleared USB cache.. no help...

10 Replies
Mujibar
Honored Contributor
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Galaxy S23
Have you run a diagnostic to see if the problem might be hardware related?
Bpdfs
Asteroid
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Galaxy S23
No how do I do this
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Mujibar
Honored Contributor
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Galaxy S23
Go to the "support" tab in the Members app. Tap the "get started" button. 1764885835655.jpg
Bpdfs
Asteroid
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Galaxy S23
Everything checked out. When I plugged in the protbsle charger for the test it started to charge went off and stole passed
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Bpdfs
Asteroid
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Galaxy S23
I powered it off.. Charges fine on the portable charger went up 2 %.. Powered on.. Came up.. Signed in after after 15 seconds fully booted up the charge goes off
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Mujibar
Honored Contributor
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Galaxy S23
When you say "portable charger," is that different from your wall charger? If so, it could be an issue with that particular charger, the cable used with that charger, or both.
Bpdfs
Asteroid
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Galaxy S23
Like a power bank.... I have tried 6 different ones.. Along with multiple cables.... Only way it charges is with the ax wall outlet
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Mujibar
Honored Contributor
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Galaxy S23
You've tried 6 different power banks and multiple cables? Do they work to charge other devices?
Bpdfs
Asteroid
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Galaxy S23
Yep no issues again my phone works on wall charger only.. It's software for sure nevause powered off it charges with everything
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