All it records is static on what's app. Can't use the phone to make calls, they can't hear me. I used the diagnostic and it said one microphone is working, but the other one is not. This happened once before and it fixed itself after a few days, no clue how. Any ideas?
If the microphone is still not working correctly, then it is recommended to have the phone evaluated by an authorized service center. You can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
If the microphone is still not working correctly, then it is recommended to have the phone evaluated by an authorized service center. You can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
My microphone isn't working but only works when recording videos or on call. When I use an app or text messages and use the microphone it would record but no voice when I play it afterwards. In any video I do I can clearly hear everything. I'm given access to my mic for every app and still nothing. Whats the problem here?
Hey there! I can absolutely understand needing your microphone to work! Since it looks like it's not working with phone calls as well as other apps I would suggest having a certified technician take a look at it!
