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‎10-18-2023
08:29 PM
(Last edited
‎10-19-2023
12:16 PM
by
SamsungJoJo
) in
because when I was using it with 60% battery it suddenly turned off and I wanted to turn it on and it didn't turn on it appeared that it had no charge and I had to connect it to charge it is normal
Solved! Go to Solution.
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‎10-18-2023 08:48 PM in
Galaxy S23I hope you're doing well. I'm sorry to hear that your S23 Ultra booted off while you were using it.
In this situation- it could be a number of reasons why your phone did this which can be difficult to pin point; my recommendation would be to take your phone to an Authorized Samsung Repair Center to have your phone looked at; especially if your battery was first indicating 60% usually an indicator of a power issue with your battery.
Try this- I hope that works for you.
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‎10-18-2023 08:55 PM in
Galaxy S23- Mark as New
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‎10-18-2023 08:57 PM in
Galaxy S23![](/skins/images/89F84A4C1B0EC6D269BA92FB53A7B076/responsive_peak/images/icon_anonymous_message.png)