Volume difficulties

[k1riby]

S23+ and since the last update, when I turn volume down, it stops at vibrate, and I want that to go all the way to mute.

I realize I can do the drag down menu and mute it there, but I just want my volume buttons to do this, the way it used to before the last big "AI" b.s. update.

I keep researching but it says a lot of bunk about routines, or starting in safe mode. I'm not that smart!

Please help me, and seriously, explain it to me like I'm 10 years old.

[Netwvrk]

Because I did this day 1 and am used to it.  

Just pointing out the problem becUse I'm consistently talking to customers about it in my job.  

The general public does not like this, and many can't understand routines.  

But yes, the routine is the fix, but a fix for a problem that Samsung created themselves 🤷😂

[nullandvoid]

Samsung did not create a problem. Users decided it was a crisis an order of magnitude greater than it is. There are at least 10 way to easily mute one's phone. Their way of thinking may have been like mine and many others - vibrate is virtually the same as mute, especially if you adjust the vibration intensity, and the option still exists to perform the action through routines - so they actually took nothing away.

Are you the representative for "the general public"? If not, you can't speak for them. Most who have a Samsung phone know about modes and routines except, perhaps, someone with their very first Samsung. Believe it or not, some people actually buy (or stay with) Samsung *because* of the modes & routines features - something not available on other brands. It's the best way to customize your device the way you want it

[Netwvrk]

I'm literally speaking for over 30 different people that I've had to speak with about this at work 😂.  I install internet and am regularly asked to troubleshoot customer's phones while I'm there.  

Done with this conversation, you have a nice day.  Hope you're getting paid for this 😂

[nullandvoid]

The general public is billions of people - millions of Samsung users, you may speak for 30, but not everyone.  

I do not work for Samsung in any capacity, nor get paid by them.  I just recognize reality and am not inclined to make a mountain out of a molehill when easy solutions exist. I'm also a fully functional adult who can adapt to change.

[Netwvrk]

Doesn't change the fact that you're having to implement a routine to cover their poor design choice.  

A choice that was only pushed through to save them money.  The people who silence their phone on accident and can't figure out how to get it back are the exact demographic who have to call to get it fixed.  

There is 0 other reasoning to implement this.  

[nullandvoid]

How, exactly, does taking away this function save Samsung money? 

I'm confused, are people complaining they silenced their phone by accident or complaining that they can no longer silence their phone by holding the button? If they silenced their phone by accident, they should actually know how the up volume button works, so they can adjust the volume back.  If they don't, perhaps these are the types of people who should eschew electronics entirely.

[Netwvrk]

And for the record, you can no longer set up this routine with the most recent update.  There is no option to use a button action with routines.

[nullandvoid]

The button action only exists if you download Good Lock's Routines+.  It adds the function to the modes and routines.  That fact was stated several times in this thread.  Download Routines+ (if you already have Good Lock) or download Good Lock and then the Routines+ module.  THEN go to modes and routines and set up the routine.  That you skipped over that part of the responses makes it seems like you just want to be mad that your feature was removed and now you have to do something else to get it back.

[Netwvrk]

Clearly you don't deal with people in the public space.  It's way more common than you realize.  There are literally thousands of 70+ year old users who are forced to use this technology.

Are you even a real person?  The fact that you are debating this is actually wild.  

Keep bootlicking.

[nullandvoid]

I am a real person.  I am not a Samsung "bootlicker", nor do I work for Samsung in any capacity whatsoever.  I am 70+ years old and I have NEVER accidentally muted my phone or have not been able to unmute it if it was muted. I am also perfectly capable of learning new tricks, so removal of a feature would not throw me into a tantrum. I always knew how to mute it when necessary.  I know people my age and younger are deliberately technologically illiterate, as a 70+ year old has absolutely no excuse for not knowing how to work tech products, as we were are around when personal computing came into the forefront.  Most  of us were curious as to how it worked, so we learned.  Others remained willfully ignorant and decided they don't need to know how it works, because they either didn't have the comprehension skills, or just didn't want to know.

While in this era one feels forced to use tech products, traditional phone lines still exist, as do pen and paper.  So no one is actually forced to use technology - there are plenty of luddites out there. No one is waterboarding 70 year olds into using mobile tech.

I believe you are the one who started the debate and are continuing on with it.  Even after *you* said you were exiting the conversation, you are still going on about it.