JUMP TO SOLUTION Solved

Original topic:

Verizon Failed January Update

(Topic created: Tuesday)
46269 Views
MattLietha
Asteroid
Options
Galaxy S23

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
image
 
 
JUMP TO SOLUTION
445 Replies
usertb3gT6EuLL
Constellation
Options
Galaxy S23
I also have that problem. Tried twice
0 Likes
userZFDv604bHH
Constellation
Options
Galaxy S23
I have the same issue with Verizon i have the s23 ultra though
0 Likes
Mikeski420
Constellation
Options
Galaxy S23
I am...I have a S23... Yeah I tried a number of times and I never updated it always said fail and gave me a error code.. it started on this update!!! Never had a problem any other time!!! So, it's not only you..
0 Likes
Mikeso3691
Galaxy
Options
Galaxy S23
Happening to me as well on my S24 Ultra. Here's a screenshot1737770031036.jpg
0 Likes
userV9DVyzaSER
Constellation
Options
Galaxy S23
I'm having the very same issue as you are
0 Likes
Hernie
Constellation
Options
Galaxy S23
Verizon S22 Ultra here.... And same issue
0 Likes
userjWE15B8LzJ
Constellation
Options
Galaxy S23
I am also getting both of those error codes. Called Samsung and Verizon, but nothing has come of it.
0 Likes
angelap3
Constellation
Options
Galaxy S23
I've been trying to download this for days now. I'm getting the same error codes
0 Likes
Options
Galaxy S23
Yes same problem today I get error 500
0 Likes
userZWj0XiJhSw
Constellation
Options
Galaxy S23
S23 Ultra. Same issue. Error code 500 and 412? Contacted VZW tech support. No help. Contacted Samsung tech support. They can't figure out out either. Told me to take it to a physical Samsung authorized dealer.
0 Likes