Transcribing in Voice record

[userECaTbinUS7]

I am unable to transcribe my voice recordings in US English. It will get to about 30% and I will get a message stating its unable to transcribe. I have never had this issue before, it started about 2 weeks ago. I did send a ticket in but haven't received a response. I have tried clearing cache, unistaling app and downloading again but nothing seems to help. Any advice?

[usergnOdRodUsO]

I'm having the same issue. I deleted and reinstalled the English/US language pack, and at about 70%, I get an error message that it can't detect language. Tried contacting support who was no help at all.

[userECaTbinUS7]

Yes I did the exact same too, I also got in contact with support and nothing fixed the issue.

[usergnOdRodUsO]

I recorded two short messages as a test, one less than a minute and the other a little over a minute and those were transcribed. But anything longer won't. Support suggested trimming my longer recordings into chunks and seeing if that worked.

[Asumsang1512]

Same issue with me and my S23FE, went to support and didn't help

[usergnOdRodUsO]

Support is telling me that I need to reset my phone to factory settings, but this agent said they know there's an issue with the app. What the heck Samsung, fix the app.

[userECaTbinUS7]

Yea that doesn't work, they had me do that as well.

[jlpotter76]

Well it looks like this maybe an One UI 8.5. I hope not but a fix is definitely needed.