Software update not available

[Jophesgo]

I have a Galaxy S23 that I purchased as a refurb on ebay. It is running android fourteen using the one ui six interface. I search for the one u I seven upgrade, and it does not appear. I have tried to download it using Smart Switch on my p. C, but because I do not have the original USB cable. I still cannot find the one I u seven upgrade link. What can I do to get the upgrade??

[Mujibar]

What is the model name of your phone (settings > about phone)? If it ends in U, it's probably locked to a different carrier than the SIM you currently have. If Smart Switch isn't working, you'll need to get unlocked firmware flashed at a service center. Check here for a location near you:

https://www.ubreakifix.com/store-locator

[Jophesgo]

Thank you I will look!

[Jophesgo]

Do you know what the cost of that flash will be? The closest center is about fifty five miles away.

[Mujibar]

I don't. You'll have to check with the service center.

[Jophesgo]

And thanks again.

[Mujibar]

You're welcome. Good luck!

[meself]

The smartswitch should show any updates missing but its possible to need to get checked

[Jophesgo]

As Mujibar indicated, my model number ends in U, so without the original charging chord Smart Switch isn't even picking up on the fact that the update is missing.

[MarkChang]

You don't need the original USB cable. Just a quality USB data cable. None of that Anker or similar trash. If your device is an AT&T U, that is why you are probably not getting updates. AT&T devices can only get updates when on the AT&T network.