Original topic:

S23 ultra less responsive and sometimes crazy

(Topic created: 06-14-2025 07:21 AM)
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50CalBob
Constellation
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Galaxy S23
After last update my S23 ultra (less than 2 years old) is less responsive on screen, and when in so.e apps (like Amazon) using one finger to navigate down it suddenly magnifies screen. Extremely frustrating.
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4 Replies
GaryB82
Galactic Samsung Care Ambassador
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Galaxy S23

I would suggest Wiping the Cache partition to see if that helps

Here's a more detailed breakdown:
  • Power off the device: Ensure your Galaxy S23 is completely powered off. 
     
  • Enter Recovery Mode: Press and hold the Volume Up and Power buttons simultaneously. Release the buttons once you see the Samsung logo or the Android Recovery screen. 
     
  • Navigate to Wipe Cache Partition: Use the Volume Up and Down buttons to navigate through the menu options. Highlight "Wipe cache partition". 
     
  • Select Wipe Cache Partition: Press the Power button to select the highlighted option. 
     
  • Confirm the action: You may need to confirm the action by selecting "Yes" using the Volume and Power buttons. 
     
  • Reboot System: Once the cache partition is wiped, navigate to "Reboot system now" and press the Power button to restart your phone. 


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50CalBob
Constellation
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Galaxy S23
Will try, thanks. Seems to be better after running diagnostics.
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S23

Thatโ€™s good to hear. Also wiping the cache partition is an effective method to eliminate unnecessary data from the system. It is highly recommended to perform this task after every update. Personally, I do it once a month.



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Northernlight
Cosmic Ray
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Galaxy S23
Maybe it's just me, but I find it absolutely ridiculous that we have to clear the cache partition due to an update to get our phones (possibly) functioning properly. Personally, I'm ready to ditch Samsung after the most recent update.
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