S23+ only goes to vibrate and not mute after update

[k1riby]

S23+ and since the last update, when I turn volume down, it stops at vibrate, and I want that to go all the way to mute.

I realize I can do the drag down menu and mute it there, but I just want my volume buttons to do this, the way it used to before the last big "AI" b.s. update.

I keep researching but it says a lot of bunk about routines, or starting in safe mode. I'm not that smart!

Please help me, and seriously, explain it to me like I'm 10 years old.

[Netwvrk]

I have never once accidentally silenced the phone from this...but adding steps to something that already worked perfectly is just silly

[CEParsons]

It's a more frequent occurrence than you may realize. I have actually fixed this issue for multiple people IRL within the past month. As such, I welcome the change.

[Netwvrk]

I could see this being an issue for someone with a different case than myself.  It is definitely easier to accidentally do if I remove my otterbox.  They could really just keep the change and then allow users to toggle the option back on if they'd like, voila, everyone is happier.  

[CEParsons]

Please use the search function prior to posting. This particular topic has been addressed ad nauseum and has been consolidated into a mega thread.

https://us.community.samsung.com/t5/Galaxy-S24/How-do-I-silence-my-phone-on-One-ui-8/td-p/3368456?sr...

Mods may move your post there as well, just an FYI.

The current workaround to restore your desired functionality involves Routines+.

Download here: https://apps.samsung.com/appquery/appDetail.as?appId=com.samsung.android.app.routineplus

Go to Settings > modes and routines > routines and create the routine in my attached screenshot.

If you did this, your phone now silences when you hold the volume down button.

[nullandvoid]

Too bad I can't give extra likes to this post.  I still can't believe the heat this change is generating. I don't see a rationale for it other than the fact that it's a change from something they are used to.  In my mind, vibration is the same as mute anyway, but that's me, especially if one does not actually want vibration all they have to do is go to sounds and vibration and turn the vibration intensity down to 0 (or whatever the lowest increment is).  Should they have left the action alone? Definitely. Even though I never used the feature myself, there was no reason for the change - even if there are 10 other ways to quickly mute the phone.  The resistance to creating a routine to restore the feature also confounds me, as it's a tiny extra step one only has to do once and never think about it again.

[CEParsons]

I have a hard time believing that so many people want to be completely unreachable which is effectively what the mute function does. It seems to me that keeping a phone totally silent much of the time defeats the purpose of having one in the first place.

I actually think changing the feature was the right move. I have had more people IRL asking me for help because "my phone isn't ringing/notifying me" only to find out they had unknowingly muted it.

When it is on, unless you are actively looking at it, you are completely uninformed of notifications, even important calls. I would like to know if a friend or family member is trying to reach me, or if a colleague is contacting me.

I just struggle to understand the outrage. Especially difficult to understand the outright refusal to set button actions and reinstate the desired behavior.

[nullandvoid]

Frankly, I never even knew there was a setting below vibrate, I never pressed the button that long, so it's not a feature I miss. I am not one that feels they have to conseve seconds in order to perform an action.

[CEParsons]

I have never used the volume buttons to change my sound mode, only for media volume. I have always used modes and routines to automatically set my work sound profile when I arrive.

I didn't even notice it had been changed until I saw the outcry here.

[nullandvoid]

I, too, created a "silent mode" that I manually turn on from my watch when I am in a place, such as a hospital or doctor's office, where the phone needs to be silent. Sometimes I use theater mode instead, but in My silent configuration, I configured a volume level for BT ear gear.

[Nwcowboy]

Your suggestion about modes and routines is worthless since those things don't work. There is no item that matches your screen shot.
I'll keep looking in to this but I am now over an hour into trying to get back a function that worked perfectly before. And so far every video trying to teach how to use modes doesn't explain anything. And nothing in modes that I have tried has worked. Not even the pre-built ones. So what good is a feature that doesn't work.