Original topic:

Pink Line after one ui 7 update on my S23 plus

(Topic created: 08-14-2025 10:51 AM)
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Sidd_sanu
Constellation
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Galaxy S23

After the latest Android 15 update, my #GalaxyS23Plus screen developed line issues.

Visited service centres multiple times + contacted helpline, but got the same response: โ€œNo offer for S23 Plus, pay for repairs.โ€

Problem started only after Samsungโ€™s update โ€” yet no responsibility taken.

Different service centre person telling different issue which is not a fact.

Is this how a premium customer is treated ?

 

1 Reply
VerbumVeritum
Galactic Samsung Care Ambassador
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Galaxy S23
Unfortunately, only a Samsung authorized service center will be able to correct the pink line issue on your S23+ display. I suggest that you create a ticket and start the repair process:

https://www.samsung.com/us/support/service/
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