Messages and chat feature not working

[Majorboog]

So this is like my 3rd time posting about this. Everything is connected and sett up right as far as I can tell but for whatever reason I'm still unable to send and receive messages as chat. It doesn't work on Google messages or Samsung messages. 

[Charkatak]

Restart your device. I have seen this issue with one of my friends where sometimes his connection is not reliable and the app shows "waiting until a person is back online". I also have enabled "automatically resend as sms if chat is not available"

[Majorboog]

Yeah I just tried that. It didn't work. Lol it's still not "connecting"

[Charkatak]

You have this issue with one person or more?

[Majorboog]

Anyone I try and message or tries to message me.

[Charkatak]

Interesting. Have you tried to clear data of Google messages app? Turn off RCS feature, clear app's data. Restart your phone and then launch the app, enable RCS/chat feature and see.... Additionally, make sure your Google play services are up to date.

[Majorboog]

Lol yes but maybe not in that particular order, I shall try all of this now

[Anonymous]

Click the switch to text button it's hard to see photo

[SamsungRei · Accepted solution]

Hello, We understand how frustrating it is when you are unable to receive text.

You can try the troubleshooting here for messages being slow, not sending, or cannot be received. https://www.samsung.com/us/support/troubleshooting/TSG01001439/

Text messaging is a service provided by your carrier. If the troubleshooting steps do not work, you will need to follow up with your provider for additional assistance.

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