Original topic:

Mainline services (Play system updates)

(Topic created: 3 weeks ago)
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Mujibar
Honored Contributor
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Galaxy S23
This week, Google gave us the ability to roll back problematic Play system updates right on our devices through Mainline services (found in Google system services). Since my S23 Ultra has been stuck on the July update, I decided to see if I could roll back and force a current Play system update. Doesn't look like it:

image
Found under settings > Google > all services > system services

I see this incompatibility message on my S23U and Tab S9, both of which have been updated to One UI 8/Android 16. I do have the "remove updates" option on my OnePlus 13, which is still on Android 15. This message, as well as the numerous complaints from other users about this issue, leads me to believe that there's a systemic problem with Google Play system updates on at least Samsung devices running One UI 8 (possibly other OEMs' devices running Android 16). 

It doesn't look like users can do anything except wait for a fix from Google, which doesn't seem to be coming anytime soon. If community moderators are able to raise this issue up the flagpole, it would be much appreciated. Meanwhile, I may try to use the Google Play System Update Rollbacks (GPSUR) tool through ADB. I'll report back if I have any success. 

21 Replies
user_ams007
Planetary Samsung Care Ambassador
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Galaxy S23
I have the same problem on my S25U Ultra. I'm sure that Google will roll out a fix soon. In the meantime, I wouldn't really worry too much. The old method of rolling back Google Play system updates takes a bit using ADB.
Mujibar
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Galaxy S23
I'm not overly concerned, but it is rather irritating to go month after month without hotfixes. There may have been compatibility problems like this with previous Android version updates, but I don't remember any offhand.
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user_ams007
Planetary Samsung Care Ambassador
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Galaxy S23
Unfortunately, there's really nothing anyone can do. Just be patient; eventually, the bugs will be patched. It's possible that the November update will fix a few things, but as for Google mainline services, that's a completely different thing since mainline services patch Android directly. If a fix becomes available, I will post it on the Members app. In the meantime, I don't recommend you try using the ADB method; it may make things worse. Also, Google Device Health Services isn't working correctly either.nBoeI8gkl1.jpg
Mujibar
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Galaxy S23
So two key system services are bugged. Lovely.
user_ams007
Planetary Samsung Care Ambassador
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Galaxy S23
Yeah, that's Google for you. LOL. Pixel phones aren't even affected by the bug, and a few other Android devices aren't either.
Robin621k
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Galaxy S23
Do you want to know why that is not compatible with your devicez?

It's very simple, Samsung has disabled battery health in the US. Google added it to Android 16 abroad and in the US, it's on my Pixel !0 Pro Xl, disabled on my S25U. @Mujibar is it available on your OP 13
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user_ams007
Planetary Samsung Care Ambassador
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Galaxy S23
Device Health still runs on the S25U; it's just an error message. I also have a Pixel 10 Pro XL. The problem is with Google Mainline Services, which is responsible for pushing out Google Play system updates. This isn't the first time Mainline Services has caused a problem., Also the New Google Quick Share ext is available on Samsung devices 1764188148318.jpg1764188433869.jpg
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Mujibar
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Galaxy S23
I got this new message a few days ago. I withdrew from the Google services beta, but there was no option to uninstall the test version and install the public version. 🤷‍♂️1764189761719.jpg
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user_ams007
Planetary Samsung Care Ambassador
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Galaxy S23
I received the same error message. It's definitely Google mainline services. Hopefully, the next Google Play system update will fix everything. Technically, Device Health is still running. I'm not sure where she got that information from. It's baked into the Google Play system and Services update.