Original topic:

Can't check for updates on my S23+

(Topic created: Sunday)
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wraithasuna
Constellation
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Galaxy S23

Screenshot_20250329_203518_Settings.jpg

 The software update section in the settings menu also disappeared:

Screenshot_20250329_203505_Settings.jpg

4 Replies
wraithasuna
Constellation
Options
Galaxy S23

When clicking on "download and install", it does nothing.

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3Fees
Supernova
Options
Galaxy S23
Did you download any apps before this started ?

Cheers
3Fees
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wraithasuna
Constellation
Options
Galaxy S23

Nope

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SamsungModerator1
Community Manager
Community Manager
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Galaxy S23

Hello wraithasuna, Welcome to the Community. We understand the concern with not being able to check for an update.

How were you able to access the Software update screen since it is missing from the Settings?

Have you tried testing while in Safe Mode? https://www.samsung.com/us/support/answer/ANS10003495/

Have you checked Device Care to see if you can check for updates there?

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