When my son texts me it doesn't notify me. All notifications are unblocked.

[userxe7Nscsuiz]

All notifications are on. When my son messages me it doesn't notify me. Under his text is a bell with a line through it. How do I fix that?

[Dan2023]

Would be helpful to know which app that you're using to text, Samsung Messages, Google Messages, or another app.

A screenshot would be appreciated as well.

[userxe7Nscsuiz]

Messages, don't know exactly who's it is.

[LongHiker]

@userxe7Nscsuiz That looks like Samsung Messages. 

[LongHiker]

@userxe7Nscsuiz It doesn't notify you? as in nothing in the notifications panel?

Or is it just silent? 

[userxe7Nscsuiz]

I'm not sure. My son's calls ring thru but as I said his msg's come thru it just doesn't notify me.

[userxe7Nscsuiz]

Under his msg's there's a bell with a line through it

[userxe7Nscsuiz]

Both

[RlabsLLC]

I think the messages are muted, try tapping that bell icon to see I'd anything changes, or if it goes to a different menu, send a screenshot. I'll try things on my end as well.

[RlabsLLC]

I think this icon changed between the oneUI 6.1 TO 7 update, but if you tap the options in the chat menu, there should be a slide-in menu that looks like this: try tapping the bell icon. Does that fix it?