Original topic:

Voicemail

(Topic created: Wednesday)
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Iamguesswho
Galaxy
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Galaxy S22
Ok another "WOW" question but here goes...lately my husband has been getting voicemail that ask him to press numbers to 'confirm' but where do I get the keyboard to 'confirm' from the voice mail screen???๐Ÿคฆโ€โ™€๏ธ
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6 Replies
Mujibar
Honored Contributor
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Galaxy S22
You can't enter any numbers unless it's an active call.
Iamguesswho
Galaxy
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Galaxy S22
I thought so but thought I was just having a senior moment. WWWHHHYYY do they keep leaving these messages if they know you can't press 1โ“๏ธโ“๏ธโ“๏ธโ“๏ธโ“๏ธ(no answer expected...just venting๐Ÿ™„)
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CEParsons
Neutron Star
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Galaxy S22
More than likely, these are automated spam calls that are trying to get user interaction to confirm a live number. Letting calls from unknown numbers ring through to voicemail without interacting with them at all is the proper course of action.
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Iamguesswho
Galaxy
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Galaxy S22
They are automated calls but not spam. From pharmacy or Dr. Office confirming appts. One would think they would change their message as not many people have landlines any longer but, oh well, right?
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CEParsons
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Galaxy S22
Ah, probably an old-school automated callout system that can't distinguish between a pickup or voicemail then.

Maybe opt for text messages if they offer it?
nullandvoid
Comet
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Galaxy S22

When one gets the automated calls from doctors offices or pharmacies, the autodialer just leaves a message, as they are programmed to.  They expect that a human will answer and be able to press "1" to confirm.  The message does not change because it went to voicemail.  The assumption by the calling entity would be that the party will show up for their appointment or pick up their prescription.  If they need to reschedule, the message is a reminder to call the office or sign into the portal to cancel or reschedule.