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Original topic:

Voicemail icon disappeared from S22

(Topic created: 07-20-2023 02:32 PM)
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scootermn
Constellation
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Galaxy S22

Icon and app disappeared from my device. Came with purchase of s22. Looks like this icon. How can I get it thru the store?

 
 
 
image

1 Solution


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Solution
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S22
The icon maybe hidden open your app drawer and in the search box click the 3 dots and select settings then scroll down to hide apps click on it and see if it's listed as hidden at the top, You can also try searching for voicemail in the search box if it finds it long press and select locate app


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7 Replies
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
Galaxy S22
The icon maybe hidden open your app drawer and in the search box click the 3 dots and select settings then scroll down to hide apps click on it and see if it's listed as hidden at the top, You can also try searching for voicemail in the search box if it finds it long press and select locate app


If you've found my post to be helpful, Please like my Comments āœ“āœ“āœ“.
If my response resolved your issue, please press the Like and āœ“āœ“āœ“ to Accept as Solution button.


usero6wrJjRGpC
Constellation
Options
Galaxy S22

Solution didn't work.  On my S22 when I open Settings | Apps | Search apps and click the 3 dots, I don't have a choice for Settings, only Permission manager / Special access / Reset app preferences.

Like the original post, my Samsung Voicemail icon has disappeared so I can't get notifications when VM has been left.  Running Android 13 on an unlocked phone.

alan93
Asteroid
Options
Galaxy S22

Same issue this seems to be a widely reported bug or something. Why can't this be fixed?

user5gX2g9zdZY
Constellation
Options
Galaxy S22
Voice-mail s22 app
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Perkqlater
Constellation
Options
Galaxy S22
I have not found this app anywhere to download
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PL100
Asteroid
Options
Galaxy S22

@Perkqlater 

This is how I found it.

Go to Settings> Apps> Voicemail. Down at the bottom of the screen, it shows a shortcut which says Open. This started an installation of the Visual Voicemail app, and placed a shortcut icon on my desktop.


Screenshot_20250403_225601_Settings.jpg

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Perkqlater
Constellation
Options
Galaxy S22

There is no voicemail app of any kind on my phone. I chatted with Samsung support about it. We looked everywhere. He had me do a reset which didn't work. Then we did a factory reset. Still no voicemail app. I am getting voicemail from my carrier, but no notifications because there is no app. The carrier does not supply a voicemail app either. So I found out that something changed between Galaxy S20 and S22. The S22 uses visual voicemail which is carrier dependant. I might not have it brcause i bought my phone unlocked from Samsung and not the carrier. If you search the play store for voicemail or visual voicemail, there are none from my carrier. But I did find a third party visual voicemail app that works fine. I dont really need visual voicemail but that is the only waybto be notified that you have a message. I liked regular old voicemail just fine. But I may have to change carriers if mine likes to leave their customers out of the loop like this.  Thanks for trying to help. 

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