JUMP TO SOLUTION Solved

Original topic:

Unable to receive SMS notifications via Bluetooth in my car, WHY?

(Topic created: 05-05-2024 02:35 AM)
696 Views
FaithRobinJean
Asteroid
Options
Galaxy S22
After the One U I 6.0 update, when I'm in my car and connected to my UCONNECT Radio, I have not been able to receive SMS notifications. Is there a fix for this issue?

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Hey there! I would suggest clearing the cache of your device by following the below steps.

 

With the device off, press and hold the Volume Up and Power keys.
When the device turns on and logo displays, release both keys.
Use the Volume keys to highlight wipe cache partition, then press the Power key.
Continue using the Volume and Power keys to confirm your choice if prompted.

 

If you're still having issues then I would back up your device and do a factory data reset by following these steps.


Navigate to and open Settings, and then tap General management. Swipe to and tap Reset, and then tap Reset all settings. Review the information, and then tap Reset settings.

 

You could also reach out to your dealership to see if your radio may need an update!

 

I hope this helps!

View solution in context

0 Likes
Reply
1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Hey there! I would suggest clearing the cache of your device by following the below steps.

 

With the device off, press and hold the Volume Up and Power keys.
When the device turns on and logo displays, release both keys.
Use the Volume keys to highlight wipe cache partition, then press the Power key.
Continue using the Volume and Power keys to confirm your choice if prompted.

 

If you're still having issues then I would back up your device and do a factory data reset by following these steps.


Navigate to and open Settings, and then tap General management. Swipe to and tap Reset, and then tap Reset all settings. Review the information, and then tap Reset settings.

 

You could also reach out to your dealership to see if your radio may need an update!

 

I hope this helps!

0 Likes
Reply