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Unable to edit Contacts

(Topic created: yesterday)
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jopoor
Asteroid
Options
Galaxy S22

I do not know whether to fault Samsung or Android for being unable to edit Contacts. When a Contact is selected, there is no Edit icon shown at the top or the bottom of the screen. Pulling down the Menu shows Edit as the top choice, but tapping Edit takes me to a Select Contacts page.

I have screen images, but have not figured out how to post them here, all I get is a little square.

9 Replies
meself
Honored Contributor
Options
Galaxy S22
Should be three dots on upper right not exactly top select edit than little dots appear for contacts names etc. Select the one or ones to edit
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jopoor
Asteroid
Options
Galaxy S22

Nope, doesn't happen that way, the 3 dots are the Menu and Edit goes to Select Contacts.

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SenseiKayJayy
Nebula
Options
Galaxy S22
Yea. And sometimes you may get a issue where if some of your contacts are samsung users to their images may not change because they have a image set for all samsung contacts to see them as. If that method doesnt work tap on the picture where the image show up at and see what it does
jopoor
Asteroid
Options
Galaxy S22

Have not come across that issue, only interested in editing a Contact.

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Solution
realaud
Honored Contributor
Options
Galaxy S22

In order to edit a contact, you select the contact, and then tap the circled "i" on the far right. Once you tap that, you will be in the contact's info page where you can add/edit information.  the little edit pencil as at the bottom of the screen.  To add a photo to a post, if you are in the app, tap the + next to the text field and select your image.  From the website, tap the camera icon at the top of the text field.

SmartSelect_20241015_084620_Phone.jpgSmartSelect_20241015_084427_Contacts.jpg

jopoor
Asteroid
Options
Galaxy S22

Thank you. Google/Android has taken a capability that was immediately available and buried/hidden it in a less than obvious menu.

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realaud
Honored Contributor
Options
Galaxy S22
If you keep your contacts in Google, you can also edit via the website contacts.google.com. This option is best utilized on computer.
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Deedee46
Constellation
Options
Galaxy S22
I recently found that I do not have the edit option available for many of my contacts. If I open the contacts in the contacts app, the edit option is gone. All I can do is delete, block, share, and see the storage location.

Most of my contacts are stored in my samsung account, and I cannot edit any of these or figure out how to transfer them to my Googme account instead. I've tried syncing contacts. I've tried finding options to move. I've tried finding a way to access this storage location. Nothing is working. I've looked this up online, and the only "advice" I've seen is to edit in contacts, which clearly I cannot. 

image

I'm getting frustrated and don't want to potentially lose all of these contacts by restoring my phone or have to recreate every single one to save to Google. Any advice would be appreciated! 
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realaud
Honored Contributor
Options
Galaxy S22

Your contacts should already be saved to Google, unless you turned off Google sync. Go to contacts.google.com, log into your Google account and see if your contacts are listed there.  Are you trying to edit from within the contacts app or the contacts tab in the phone app? If your contacts are in Google, you need to switch your location for your contact list to Google.   Open the Contacts App. Tap the three-line menu on the top left, and you will see a list of actions. In the window "all contacts" should be showing with a count of all your contacts, regardless of storage location. Tap that window and it will bring up all the places your contacts are stored.  You can choose Google as your default location. The advantage of storing them in Google rather than Samsung, is that your contacts can be accessed from any device or computer and transferred seamlessly from phone to phone regardless of brand.  With Samsung you have to stay within the Samsung ecosystem to have access to your contacts.  If you select manage contacts, you can transfer all your contacts to Google.  That way if the edit function does not work within the phone, you can go to a computer and do your edits from within your Google account. So, you don't have to transfer them by hand.

Screenshot_20240724_115227_Contacts.jpgScreenshot_20240724_102300_Contacts.jpgScreenshot_20240724_102248_Contacts.jpg

 

 

 

 

 

 

Incidentally, I have never seen the edit option missing from the bottom of the screen.  Have you tried deleting your cache partition? Something may have gotten confused with a recent update.

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