Original topic:

S22 ultra won't rotate screen

(Topic created: Saturday)
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Haghaa
Constellation
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Galaxy S22

Out of no where, screen won't rotate in any instance, restarted, updated and checked auto-rotate feature is set to on. 

Checked sensors and all read fine. 

Tried it in safemode, still not rotating. 

What kind of sorcery is this. 

1 Reply
Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hello Haghaa, welcome to the Samsung Community. I understand your frustrations about your screen not rotating anymore. When Auto rotate is enabled on your Galaxy phone or tablet, the screen will automatically rotate when you move between Portrait and Landscape modes. Your device uses an internal accelerometer to determine which way the phone is held, so that it can match the orientation. If the screen doesn't rotate at all, you can check the orientation icon in the Quick settings panel, update your deviceā€™s software, and try restarting your device.

Physical damage can affect your deviceā€™s performance. Be sure to check for cracks or other damage to the screen. If the deviceā€™s screen is damaged, please contact Samsung Support to set up service.

Using two fingers, swipe down from the top of the screen to open the Quick settings panel, and then find the screen orientation icon. This icon may say Auto rotate, Portrait, or Landscape.

Auto rotate: Allows your deviceā€™s screen orientation to automatically adjust and rotate when you turn your device. The Auto rotate icon looks like a small phone surrounded by two arrows and will glow blue when enabled.

Portrait mode: This locks the screen in the upwards position. The icon will say ā€œPortraitā€ with a lock and will be gray when enabled.

Landscape mode: This locks the screen in the sideways position. The icon will say ā€œLandscapeā€ with a lock and will be gray when enabled.

If needed, you can change your screen's orientation setting between Portrait, Landscape, or Auto rotate by tapping the screen orientation icon.

Keeping your deviceā€™s software updated regularly will ensure it continues to run smoothly.

Restarting your device: Using two fingers, swipe down from the top of the screen to open the Quick settings panel. Tap the Power icon, and then tap Restart. Tap Restart again to restart your device.

Open an app and try rotating your screen by turning your device sideways. Avoid touching the screen when rotating the device, as this will cause interference when the screen begins to rotate.

Keep in mind that some apps will still open in Portrait or Landscape mode by default.

If none of the above steps have solved the screen rotation issue, you can try performing a factory data reset on your device. From Settings, search for and select Factory data reset, and then tap Factory data reset again.

Note: A factory data reset will remove all personal information from your device. Please back up your data before performing the reset.

If the issue persists after performing the above steps, please contact Samsung Support to set up service.
 
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