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Original topic:

S22 Ultra main camera has a haze/blur to all photos not taken at close range

(Topic created: Saturday)
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bj2002
Constellation
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Galaxy S22
Below i have attached 2 photos. The 1x camera is very blurry at long range while the rest of the cameras are fine. The lens are clean. This started happening after the most recent update. Any help is appreciated.

image
0.6x Zoom

image
1x Zoom


2 Replies
kimberleigh
Comet
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Galaxy S22
Is the 1X picture in portrait mode ?
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Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hello bj2002, 

 

Thank you so much for posting. Welcome to the Samsung Community. We understand your camera has a blur when using the 1x zoom only after the update. 
Please, check to see if Tracking auto-focus is on. This setting is used to lock camera on a person or item when touched for 3 seconds. Go to Camera app> settings> tap switch next to tracking autofocus to turn off. 
Sometimes, resetting the camera app will allow camera focus to work properly. Go to Camera app> tap Settings> tap Reset Settings> tap Reset to confirm. 
Next, try Safe Mode. Safe Mode allows you to find out if a third party app installed is causing the camera focus problem.
Press and hold the power key> select Safe Mode> your device will restart in safe mode> test your camera and see if camera focus problem is gone> If the problem is no longer there while in safe mode a third party app is causing the issue. 
To exit Safe mode restart your device. 
If you believe this issue started after the most recent update you may send an error report when the issue reappears.
Long press Samsung Members icon on Apps screen and Tap Error reports.
Tap OK on the agreement popup for sending system log data.
Select Symptom category.
Describe the problem in detail and SEND.